Then, the sales specialist can respond to the email from the same lead card, using automated email templates that can cover all the frequently asked questions.Īnd if next time the lead decides to follow your WhatsApp link in the email signature and contact you there, the message will appear in the same lead card as the email conversation. You accept the incoming request (lead) and assign the responsible sales specialist. Once a potential client emails you for the first time, Kommo receives a lead request and automatically creates a lead card.
The Benefits of adding a WhatsApp link to email signature In this article, you’ll learn how to add a WhatsApp link to email signature (a combination of email and WhatsApp marketing) and how this can benefit your business. With a well-thought email signature, you can showcase yourself and your brand and enhance customer satisfaction by speeding up the communication process with a WhatsApp link. Yes, you’ve read that right! You can link WhatsApp to your email by adding a WhatsApp link to email signature. However, today’s post isn’t about which one is better – it’s about how they can work together.
But email is still holding up strong and is used as a primary system for client communication and record keeping. With the emergence of messengers like WhatsApp that focus on contact capture, it’s hard to ignore how they revolutionized the way we communicate with each other and businesses. The debate about which communication – or marketing – channel is more effective is heating up. What is better for my business, WhatsApp or email?.
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